The biggest fear when hiring a marketing agency is not knowing what happens after you say yes. So here's exactly what it looks like — week by week, no surprises.
This is the exact sequence every CyberMagnet client goes through. Some steps overlap, some vary by service — but the structure is always the same.
30 minutes with Ben. You describe your business, your goals, and what's not working. Ben walks through what he'd do differently and why. No pitch deck. No discovery questionnaire. Just an honest conversation.
Ben audits your current digital footprint — website, Google Business Profile, competitor rankings, ad accounts if applicable. You get a written summary of what's working, what's broken, and the priority order for fixing it. This becomes the roadmap.
Depending on what you've signed up for, we build: optimize your GBP, launch the AI receptionist, build the funnel, set up the automation workflows, redesign the website. You get updates as things are completed — not a big reveal at the end.
Everything goes live. Ben tests every element — calls the AI receptionist, submits the lead forms, runs through the automation sequences. Any issues are caught here, not by your customers. You review and give the green light.
The first wins typically come from the AI receptionist capturing leads that previously went to voicemail, and the GBP updates starting to move rankings. You'll know about them because they show up in your phone and the monthly report.
Monthly reporting, strategy calls (bi-weekly or weekly depending on your package), and continuous optimisation. As you grow, we add more pieces — more services, new systems, expanded ad campaigns. The relationship scales with your business.